Support - You have a questions and want to know whom to contact?
You are interested in one of our products and need further information?
If you have not yet purchased a product and if you want to claify general questions regarding products, prices, lead time etc. or to get advice on which product would be best for your applications then please contact our sales or send an e-mail:
Sales: +49 (0) 89 49 02 686 - 0
E-mail: info@telic.de
You are already a Telic customer and need specific technical support with one of our products ?
In our Download-Area you will find all technical documents such as datasheets, user manuals etc. for all products- please check whether there is a newer version than that you are right now working with. In many cases your questions / problem might be solved be reading the latest documentation.
Please contact our hotline or send an e-mail:
Support-Hotline : +49 (0) 89 49 02 686-12
E-mail : support@telic.de
Please help our support colleagues to answer your request faster and to serve you better. Therefore we have prepared this form and would like to ask you to fill it in and transmit it together with your request.
RMA-Handling:
We have summarized the procedure in case of complaints, faulty devices etc. in the following letter: RMA-Process
You can return the request form after completion to rma_int@telic.de.
